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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Brandi Moberley

March 10, 2023

5  out of  5 rating by Brandi Moberley
"James Vanderspyker and his staff are all so helpful and knowledgeable! They are always there to answer any questions and get things done in a timely manner. This office is very professional and I'm happy I chose James Vanderspyker to take care of all my insurance needs."

Vanetra Garrett

February 22, 2023

5  out of  5 rating by Vanetra Garrett
"Jessica is very knowledgeable and meticulously took the time to walk me through all of my options to ensure optimal coverage. Also, I was able to save $500 per month while increasing my coverage amounts. The customer service is top notch. Highly recommend!"

Sheri Curtis

February 20, 2023

5  out of  5 rating by Sheri Curtis
"I have been with State Farm for as long as I can remember and they have always been great. I was moved to this team due to the passing of my former agent and I must tell you that they are outstanding! Crystal makes you feel like your are talking to a close friend and went above and beyond helping me when I sold my townhome and purchased a new home. I would highly recommend this team!"

Bryan Kelly

February 13, 2023

5  out of  5 rating by Bryan Kelly
"State farm/James V. has been my insurance company for both my auto and home. Dealing with them has been a great experience. They have explained any questions and dealing with a person directly is nice. I hear from them before any policy changes take effect and answer all questions which is something i have never experienced. Great customer service!"

Samuel Goodpaster

February 9, 2023

5  out of  5 rating by Samuel Goodpaster
"I called State Farm to Set up my auto policy because mine had raised with my previous insurance agency. The team here was absolutely helpful and the most polite I had spoken with all day, Crystal Burns set me up with a new policy and she was the ABSOLUTE BEST! So helpful and polite, even carrying casual conversation making everything easy going and not stressful. She got me the best rate for my buck and even recommended additional add ons I should consider due to the cost and expectancy of other vehicles right now. I am so very thankful for her help and courteousness."

Cedric Wheeler

February 3, 2023

5  out of  5 rating by Cedric Wheeler
"Needed to change insurance companies and reached out to State Farm online. Within 30 minutes, I received a call from this agency. The agent Jessica Swaner listened to my needs and concerns. She also provided some helpful tips about items that weren’t covered in my old policy. After the car policy was confirmed, I was able to bundle my homeowners insurance as well. Jessica went above my expectations as an agent and I highly recommend her services."

Francisco Jung

February 1, 2023

5  out of  5 rating by Francisco Jung
"Very personal and approachable. Great service and excellent advisors."

Jeff Robles

January 31, 2023

5  out of  5 rating by Jeff Robles
"Crystal the Account Manager with State Farm provided top notch Customer Service"

Fredy Marchan

January 25, 2023

5  out of  5 rating by Fredy Marchan
"Awesome experience with this team, I highly recommend! Well deserved ⭐️⭐️⭐️⭐️⭐️ experience."

Morgan Tecmire

December 7, 2022

5  out of  5 rating by Morgan Tecmire
"Crystal was amazing!!!! We moved and changing policies and companies is always a pain but she made it super simple and explained everything. We got so much savings than what we had with another company!!!"

Jose Vasquez

December 2, 2022

5  out of  5 rating by Jose Vasquez
"Crystal help me setting up a homeowner policy and two cars insurance. I m going all the way because if the friendly way she explain everything. She’s very knowledgeable. I will recommend State Farm to anyone as my son recommended it to me."

Brenda Stewart

November 28, 2022

5  out of  5 rating by Brenda Stewart
"A family member referred me to Crystal Burns at James Vandespyker Insurance Agency on N. Tarrant Pkwy. She was a great help answering my questions about a new policy. She was friendly and knowledgeable. We will be switching to State Farm."

Margaret Raine

November 23, 2022

5  out of  5 rating by Margaret Raine
"Jessica was so knowledgeable and helpful with transferring our policy to Texas! She was flexible in working with us and very quick to provide solutions to our questions. Not to mention, she got us an even better deal for a higher coverage policy!"

Sophie Knowles

November 21, 2022

5  out of  5 rating by Sophie Knowles
"The staff is so wonderful, very helpful and on top of it. Thank you for the amazing service."

Daniel Preciado

November 19, 2022

5  out of  5 rating by Daniel Preciado
"Hello everyone, I was looking for car insurance after moving out to Texas earlier this month and when I called this StateFarm branch they were extremely kind. Especially the account manager Crystal. She went above and beyond during our phone call to get me great discounted rates. I really appreciate you Crystal!!!"

Nolan Cerulla

November 18, 2022

5  out of  5 rating by Nolan Cerulla
"James and the rest of the staff are very knowledgable and wonderful to work with. We're glad to be with State Farm!"

Jessica Evans

November 17, 2022

5  out of  5 rating by Jessica Evans
"Jessica was such a pleasure to work with. She went above and beyond to get me the coverage I wanted/needed. The customer service she provided was amazing."

Leslie Gray

November 16, 2022

5  out of  5 rating by Leslie Gray
"Jessica is super helpful! Able to answer all my questions and give me plenty of options concerning my insurance needs."

Meagan Holden (Mae)

November 16, 2022

5  out of  5 rating by Meagan Holden (Mae)
"Crystal my agent is so considerate and kind, as a young inexperienced person i was concerned about being taken advantage of but crystal was so forward and straight to the point! My experience at State Farm is great, im happy with my insurance, and I didn’t have to step in the building once- all done over the phone. Thanks crystal!!!!"

Yesenia Perez

November 16, 2022

5  out of  5 rating by Yesenia Perez
"(Translated by Google) Phenomenal customer service, great attitude, super prices on my insurance, they attend to my needs quickly and with a lot of professionalism Thank you Miss Crystal Thank you very much Mr James (Original) Servicio al cliente fenomenal, gran actitud, super precios en mi aseguranza, atienden mis necesidades rapidamente y con mucho profesionalismo Gracias Miss Crystal Muchas gracias Mr James"

Jerry Johnson

November 16, 2022

5  out of  5 rating by Jerry Johnson
"Everyone at James Vandespyker State Farm were friendly and welcoming. I worked specifically with Crystal who was professional & exceptional at follow up. 👍👍"

Cody Rikard

November 16, 2022

5  out of  5 rating by Cody Rikard
"Crystal Burns is my account manager here and she has been a huge help to me from our first phone call. I didn’t know much of anything about insurance coverages and what not, but she has explained things so well and made the whole process super easy. She’s very knowledgeable, easy to talk to and get ahold of, and has always made me feel like I’m their top priority each time I deal with them. Really couldn’t ask for better service than what she and the company has provided me. I highly recommend these guys for any insurance needs!"

Heather Harkins

November 7, 2022

5  out of  5 rating by Heather Harkins
"I could not be more pleased with how Jessica handled my quote and helping me switch insurance companies. I now have way better coverage and less deductibles for less money. She also was able to get me a great price on renters insurance. Because Jessica understands the business she is in, there was no wait time or any confusion on her end. Everything was handled professionally and promptly. She also helped me to cancel with my previous insurance company, which was very much appreciated. Thank you James for having Jessica on your team, she represents you very well!"

Calob Tobin

November 7, 2022

5  out of  5 rating by Calob Tobin
"Very informative, very professional, and made sure to answer any and all questions I had about my new policy and how it all worked. Even helped me with getting my old policy canceled since I was getting the runaround with my old insurance provider. Very happy with my experience."

Emily Ronan

November 2, 2022

5  out of  5 rating by Emily Ronan
"I can’t say enough good things about my experience with Mr. Vanderspyker and his team. Whenever I call or email I get an immediate response and am always pleased. I highly recommend doing business here."